The Black Card Terms and Conditions

These terms and conditions apply to your Black Card and govern the relationship between Le Benaix Bar & Brasserie, Le Bouchon Brasserie & Hotel & The Claremont Home & Garden Centre (‘we’ or ‘us’) and you. Use of your reward card constitutes acceptance of these terms and conditions. Please read the T&C’s carefully; if you have any queries about your card or these terms and conditions, please contact us.
 

The Black Card enables you to obtain exclusive card-holder discounts in participating restaurants and other businesses.
 

Obtaining your rewards card
You can obtain a rewards card, by completing our application form. The charge for a joint membership is £100 per annum.
 

Using your rewards card
You can use your Black Card at any participating Le Bouchon Brasserie & Hotel, Le Benaix Bar & Brasserie & The Claremont Home & Garden Centre. It is not a credit card, charge card or debit card. The card can be used with a maximum of 8 people dining. The card can only be used at Le Bouchon Brasserie & Hotel & Le Benaix Bar & Brasserie Monday – Friday 12noon – late for our Mid-Week Menu & Saturday lunchtime’s 12noon - 14:30 for our Mid-Week Menu only. The Black Card cannot be used for Afternoon Tea or our Bar Menu. The Black Card cannot be used in conjunction with any other discount, fixed price menu, set menu, meal deal, voucher, voucher code or privilege card, whether issued by us or by any third party. Not valid on Sale Items, Gourmet Nights, Special Promotion Nights, Valentine’s Day, Mothers Day, Fathers Day, Christmas Day, Boxing Day, New Years Eve and New Years Day or throughout the month of December. At The Claremont Garden Centre the Black Card is not valid on Sale or Discounted items. Please view specific reward for full terms on each loyalty reward. Management reserve the right to refuse membership / membership renewal. Terms and benefits of the card are subject to change without notice. Discounts are available for the card holder only. The card is not transferable. Card holder will need to present the card to receive discounts at every visit. Only one card can be used per booking. The discounts offered are available for a maximum of 8 people per visit. The 10% off hotel bookings is for individual leisure bookings only and only rooms booked direct with our hotels and not through OTA’s. The discounts and offers available with the card are not available for large parties, including private dining, events, and weddings.
 

Expiry and cancellation
Your Black card has an expiry of 1 year. However, we have the right to amend or remove the card from the business at any time. You cannot cancel your membership of The Black Card the full years membership fee is payable upfront and therefore cannot be refunded or cancelled
If the card is lost, misplaced or damaged there will be a fee of £5. In order to replace the card.
 

Registering your Black Card
Register your card on our website link or complete the card carrier in a restaurant and pass it to a team member, who will register the card for you. This way, your card is assigned to you and we can update you on Black Card holders’ offers and exclusive information about Black Card rewards.
If you need to change any of the registered details, please contact us.
 

20% Off Food - Le Bouchon & Le Benaix
Show your registered loyalty card to a waiter when ordering to redeem. Your party of up to 8 people will receive a 20% off the food bill when ordering any food from the Mid-Week Menu Monday – Friday 12:00-Late & Saturday 12noon – 14:30 only.
 

10% Venue Hire Discount - Le Bouchon & Le Benaix
Please show your card on booking your function, this offer only applies to future bookings and cannot be used on bookings already made with us. When booking over the phone please quote your card number, you will be required to confirm some security details with us. Card will only be accepted when shown on booking.
 

10% Hotel Room & Stay & Dine Discount - Le Bouchon Hotel & Brasserie
Show your registered loyalty card to our receptionist on booking, when booking over the phone please quote your card number, you will be required to confirm some security details with us. Card will only be accepted when shown on booking. This offer only applies to future bookings and cannot be used on bookings already made with us.
 

10% at The Claremont Home & Garden Centre – 7 Days a Week
Please show your card to our Staff when you are at our Checkout, prior to your transaction being processed. Once the Transaction has started we may not be able to accept your discount card.
 

Get In Touch

The Square, Holloway Road
Heybridge, Maldon CM9 4LT
Tel:01621 856 511
E: enquiries@lebouchon.co.uk

Opening Times

Hotel
7 days a week.
Cocktail Bar
Monday: 17.00 - Late
Tuesday - Saturday 11.00 - Late

Sunday 12 Noon - 19.00

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